Singapore Pools is the leader in organising 4D and TOTO lottery-style games where individuals can win cash prizes. The company also provides other betting games like sports, keno and scratchcards. Customers can place bets at more than 500 outlets throughout Singapore as well as online. Founded over 60 years ago, their legacy speaks for itself – they continue to operate successfully today!
Singapore Pools’ recent initiative of digitalizing its entire IT infrastructure is part of an overall goal to maintain charity operations during COVID-19 crisis while improving cybersecurity and creating additional capacity. Furthermore, this project allows staff members to work remotely which makes Singapore Pools more flexible while helping reduce labor and overhead costs.
Company A was able to reduce its IT expenditures by over 30 percent through the adoption of a cloud platform system. Not only has this improved performance and reduced operating costs but it has also reduced manual intervention by automating processes, eliminating manual intervention altogether and strengthening security.
Furthermore, the company has implemented an integrated digital customer experience to enhance service. Their new platform enables customers to sign up and manage their accounts online, making it simpler for them to get started with the business. In turn, this has allowed the company to increase the products and services it offers customers.
The new platform will also help enhance cybersecurity at the company, something some older employees had expressed as being of concern. To address this, the IT team has conducted regular anti-phishing campaigns and training sessions with staff so they are better able to recognize cyber threats and report them.
Furthermore, the company will introduce a mobile app for its players that will give them easy access to all of their account and bet information and bets at any time – an improvement over its previous version which contained many bugs and issues related to data. It will become available on Android devices starting March 22.
Singapore Pools online sportsbook is an official government-owned sportsbook and legal to use by Singapore citizens, permanent residents and those possessing an authentic Singapore foreign identification number. Payment options available include both credit cards and debit cards with live betting/streaming capabilities for seamless betting experience.